Frequently Asked Questions
How do I join the MOPH?
You must be on active duty or have an honorable discharge and can provide proof of Purple Heart Medal award. Your DD-214 or equivalent documentation (orders, command letters, etc) can be submitted to validate award. Lifetime membership is $50.00. To apply for Membership, go to the Become a Member section of the website, make sure you meet the eligibility requirements and follow instructions. You can pay for the membership via credit card or you can mail a check when you submit the required documentation. If you’re not comfortable with the internet, call 888-668-1656 and ask for Membership to request an application by mail.
How do I replace a lost or damaged membership card?
Send $10.00 to Membership, 5413-B Backlick Road, Springfield VA 22151; be sure to include your full name, address, and membership number if known.
How can I order items from the Supply Room?
The primary way is to order online where you can access the catalog and pay by credit card. You must be a Member of the Purple Heart and have a username and password to order merchandise online. An alternate method is go to the Room’s listing of items in the Purple Heart Magazine and order by mail – the prices shown include shipping and handling. Send your order to Supply Room, 5413-B Backlick Road, Springfield VA 22151, along with payment by check or money order. At this time, there is no provision for telephone orders, although you certainly can contact Charles if you have any questions at 888-668-1656.
What is the National Purple Heart Hall of Honor?
The National Purple Heart Hall of Honor is located in New Windsor, NY and dedicated to collecting, preserving and recognizing service men and women who were awarded the Purple Heart Medal. They offer free enrollment in the Hall and want to document circumstances of the award. You can reach them by phone at 845-561-1765 or at www.thepurpleheart.com.
I need help filing a claim for VA benefits
…or I am having trouble with a pending claim. Can you help me? We have a network of National Service Officers (NSO) across the nation, usually collocated with a VA facility. They exist to help any veteran with VA issues; call 888-668-1656 and request the name and telephone number of the NSO nearest your location or go to the service officer locator.
How do I donate clothing and other items to MOPH?
If you live in Maryland or Virginia, call 301-277-0063, describe your items and arrange for a pick-up. If you live in other states, call 888-414-4483 and follow the prompts to find a location near you. Most questions about donations can be answered here.
How do I change my address?
You can change your address by mail to Membership, 5413-B Backlick Road, Springfield VA 22151 or by e-mail to firstname.lastname@example.org or by telephone to Membership at 888-668-1656. In all modes, please include your membership number, full name, old address, and new address.
How do I find out if someone received a Purple Heart?
That information must come from the National Personnel Records Center located in St Louis. You can access the Center by going to their website, You can also reach the Center by mail at National Personnel Records Center, Military Personnel Records, 9700 Page Avenue, St Louis, MO 63132-5100 or by phone at 314-801-0800.
Can I get help in logging on to the MOPH website?
If you cannot log in, please call Membership at 888-668-1656 during normal working hours, 8-5, M-F, and someone from the Membership team will help you. Please be advised, we are closed on all national and federal holidays.
Can I subscribe to the MOPH Magazine even though I’m not a member?
Send your name and address along with payment to: Membership, 5413-B Backlick Road, Springfield VA 22151 requesting a subscription. The cost of a subscription is included in the membership dues paid by members. Rates for non-members in the United States and its possessions are $15 per year (6 issues) or $3 per single issue; in other countries, $25 per year, which includes postage. Published bi-monthly.