ANNUAL SERVICE OFFICER TRAINING DOCUMENTS
Below are the documents presented at the National Service Officer training which took place in Chandler, AZ from April 19th through April 23rd, 2009. They have been converted to Adobe PDF format
For a pre-filled Training Record Form that has ALL the classes attended at the 2009 National Training in Chandler, AZ CLICK HERE Courtesy of the National Service Director's Office
Click here for a copy of the Detailed Service Training Agenda for the whole week
Sunday	Wednesday
Ethics-Candida	VA Math-Matuszak
Harassment-Candida	VA Math Handout #1-Matuszak
Workplace Bullying-Candida	VA Math Handout #2-Matuszak
VCMS-Adding Forms-Pratt	VA Math Handout #3-Matuszak
VCMS-Client Doc File-Pratt	Thursday
VCMS-Reference Library-Pratt	BVA-2008 Report Handout #1-Hood
VCMS-1.3 User Guide Changes-Trela	BVA Appeals Pending by VSO Handout #2-Hood
VCMS-Business SP-Trela	BVA Denial Letter Handout #3-Hood
Monday	NVLSP Rep Letter CAVC Handout #4-Hood
Benefits Delivery at Discharge-Matuszak	NVLSP Rep Letter Handout #5-Hood
BDD Handout #1-Matuszak	Agreement VLP Handout #6-Hood
BDD Handout #2-Matuszak	NVLSP Letter Veteran Case CAVC Handout #7-Hood
Individual Unemployability-Robinson	Veteran Case from CAVC to BVA Handout #8-Hood
A & A Housebound-Edwards	Letter to Veteran Case Handout #9-Hood
Wounded Warrior Program-Smith	Pension-Srock
Tuesday	Update for NSO's-Army Programs-Sackett
GI Bill-Swafford	Burial Claims-Kelly
GI Bill Handout-Swafford	Burial Benefits Application Instructions-Kelly
TBI-Scars/Eyes-Edwards	Effective TBI Claim-Doucette
NVLSP (Ron Abrams-Meg Bartley)
NVLSP-Wed AM-Training Outline
NVLSP-Tuesday AM
NVLSP-Tuesday AM Handout
NVLSP-Wed AM
NVLSP-Wed PM
NVLSP-Wednesday Evening Handout
Tinnitus Answers-Cote-Wed AM
Tinnitus Answers-Cote-Handout-Wed AM